SupperBoard Support

Need a hand? We're happy to help.

Email: admin@gastronautlabs.com
We usually reply within 2 business days. To help us help you faster, tell us your device (for example, iPhone 15 Pro), your iOS version, and what happened.

Frequently asked questions

Importing recipes

How do I save a recipe?
Tap the + button on the Home screen and choose how you found it: paste a website link, paste a TikTok or Instagram link, snap a photo of a cookbook page or screenshot, or type it in by hand. SupperBoard cleans it up and shows it to you before it's saved, so you can keep it, tweak it, or toss it.

A social post wouldn't import.
Social imports work best when the recipe is written in the caption, or the post links out to the recipe. If a post only says "comment for the recipe" with nothing to read, there may be nothing to import. Try pasting the creator's website link instead.

Can I fix a recipe after importing?
Yes. Open the recipe, tap the three dots, and choose Edit recipe. You can edit any ingredient or step in place, reorder them, or add and remove items, then save.

Cooking and groceries

How does cook mode work?
Open a recipe and tap Start cooking for large, step-by-step instructions with per-step ingredients and timers.

How do I get a grocery list?
Open a recipe and tap Add to groceries, or build a list with Le Sous Chef. From your grocery list you can send items to Apple Reminders.

Le Sous Chef

What can Le Sous Chef do?
Le Sous Chef is your AI cooking companion. Ask for a meal plan, a substitution, "what can I make with what I've got," or a new recipe. When it suggests a recipe or a change to one of yours, it shows it as a recipe card with a button so you can save it or update the card with one tap (you always review it first).

Its suggestions are just ideas, right?
Yes. Le Sous Chef's answers are AI-generated suggestions and can be wrong. Use your own judgment, especially around food safety.

Nutrition and Health

Are the nutrition numbers exact?
No. They're estimates from the ingredient list, not lab measurements. Allergy flags are a convenience, not a guarantee. Always read labels, and talk to a professional for medical or dietary needs.

How does the Apple Health export work?
After estimating nutrition, tap to log a serving to Apple Health. SupperBoard only writes to Health; it never reads your health data.

Sync and devices

How does syncing work?
If you're signed into iCloud, your recipes, lists, and taste profile sync through your own private iCloud across your devices. There's no separate account and no password to remember. Make sure iCloud and iCloud Drive are on, and that you're signed into the same Apple ID on each device.

Is there an Apple Watch app?
Yes, your grocery list on your wrist, grouped by aisle. Install it from the Watch app on your iPhone.

SupperBoard+ (subscriptions)

What is SupperBoard+?
It unlocks the premium features. It's available as a monthly or yearly subscription, or a one-time lifetime purchase. Current pricing is shown in the App.

How do I manage or cancel my subscription?
Subscriptions are handled by Apple. On your iPhone, go to Settings → [your name] → Subscriptions, choose SupperBoard, and manage or cancel there. Deleting the app does not cancel a subscription.

I paid but don't see my features.
Open the App and use Restore Purchases, and make sure you're signed in with the Apple ID you bought it with. If it still doesn't appear, email us.

Can I get a refund?
Purchases go through Apple, so refunds are requested from Apple at reportaproblem.apple.com.

Privacy and your data

Where is my data?
On your device and, if you use iCloud, in your own private iCloud. We don't have accounts and can't see your recipes. See our Privacy Policy for details.

How do I delete my data?
Delete individual recipes and lists in the app, delete the app to clear its data from a device, or manage its iCloud data in Settings → [your name] → iCloud. Because we hold no personal data on our servers, there's nothing on our side to delete.

Still stuck?

Email admin@gastronautlabs.com with your device, iOS version, and a short description (a screenshot helps). We'll get back to you.