Support

A person, not a bot, on the other end.

SPOT plans a real night out, dinner, drinks, and what's next, built around your taste. If something isn't working, or you have a question or an idea, reach out and you'll hear back from a real person.

Contact

Email support@joinspotapp.com. Tell us what you were doing and what happened, and, if it helps, your iPhone model and iOS version. You'll get a reply directly from us.

Common questions

How does SPOT build a plan?

You tell SPOT the kind of outing you're after, the vibe, when, how far you'll roam, who's going. SPOT builds the plan from real, map-verified places, in an order that flows, with honest walking times. On Apple-Intelligence iPhones the planning runs on your device; on other iPhones it uses a privacy-preserving relay that only ever sees where you're going, never who you are.

Is SPOT ad-free? Do you sell my data?

SPOT is ad-free, and always will be. No sponsored results, no pay-to-rank, and your personal information never leaves your device. The full detail is in the Privacy Policy.

How do I delete my account and my data?

Your plans and preferences live on your device and in your own iCloud, not on a SPOT server. To remove them, open SPOT, go to your profile, and choose to delete your account. If you'd rather we handle it, email support@joinspotapp.com and we'll take care of it.

What do I need to run SPOT?

SPOT runs on iPhone. The smartest, fully on-device planning needs an Apple-Intelligence iPhone; other iPhones still plan through the privacy-preserving relay. Sign in with Apple is optional, you only need it to save plans across devices.

Something's wrong with a plan or a place.

SPOT's picks are a strong starting point, but hours and details change, always double-check before you head out. If a place is closed, wrong, or shouldn't be there, email us and it helps us make the next plan better.